Privacy Policy

Last updated: September 2025

Who We Are

ZAM Law Associates is a regulated immigration law firm located at 51 Killinghall Road, Bradford, West Yorkshire, BD3 8DN. We are regulated by the Immigration Advice Authority (IAA registration F200900190). For the purposes of UK data protection law, we are the data controller for personal data collected through this website and in providing our services. Our data controller contact is: helpdeskzamlawassociates@gmail.com.

What Data We Collect

In providing immigration and nationality advice, we collect a range of personal data including:

• Contact information (name, address, email, telephone)
• Identity documents (passport, biometric residence permit, national identity card)
• Immigration history and visa documentation
• Financial information where relevant to your case
• Family information and personal circumstances
• Employment and educational history
• Criminal record information where required (e.g. for good character assessments)
• Communication records (emails, letters, notes of meetings and telephone calls)

We also collect limited technical data through our website, including IP addresses, browser type, and pages visited, through standard server logs and (if used) analytics tools. We do not use cookies for tracking beyond basic functionality.

Legal Basis for Processing

We process your personal data on the following legal bases (UK GDPR Article 6):

• Performance of a contract — to provide the immigration advice and representation you have engaged us to provide
• Compliance with a legal obligation — to comply with our regulatory obligations as an IAA regulated firm
• Legitimate interests — for business administration, quality assurance, and prevention of fraud
• Consent — where you have specifically consented, for example to receive marketing communications

Special category data (such as health information, criminal records, or information about immigration status) is processed under Article 9(2)(f) (legal claims) and Schedule 1, Part 2, para 33 of the Data Protection Act 2018 (legal advice and assistance).

How We Use Your Data

Your personal data is used to:

• Assess your immigration situation
• Prepare and submit visa and immigration applications
• Correspond with the Home Office, Tribunals, and other authorities on your behalf
• Issue invoices and manage payment
• Comply with our regulatory and legal obligations
• Communicate with you about your case

Who We Share Data With

We share data only as necessary:

• The Home Office and UK Visas and Immigration (UKVI) for the purpose of your application
• The First-tier or Upper Tribunal in appeal proceedings
• Interpreters and translators engaged on your behalf (bound by confidentiality)
• Barristers or counsel when instructed
• Accountants and professional advisers (bound by professional duties)

We do not sell your data or share it for marketing purposes.

Data Retention

We retain client files for a minimum of 6 years following the conclusion of your matter, in accordance with professional practice standards and our regulatory obligations. After this period, files are securely destroyed. Technical website data is retained for no longer than 12 months.

Your Rights

You have the right to: access the personal data we hold about you; rectify inaccurate data; request erasure (subject to our legal retention obligations); restrict processing; data portability; and object to processing. To exercise these rights, contact us at helpdeskzamlawassociates@gmail.com. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. All staff with access to client data are subject to confidentiality obligations.

Changes to This Policy

We may update this policy from time to time. The current version is always available on this website. Significant changes will be notified to active clients by email.

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